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British Airways boss ‘tries to gag staff’ on IT meltdown which has hit 300,000 passengers after ‘inexperienced staff outsourced to India didn’t know to launch back up system’

Posted on May 29th, 2017 at 22:36 by John Sinteur in category: News


In an email to staff obtained by the Daily Mail, he wrote: “Guys, either you are part of the team working to fix this or you aren’t. We are not in the mode of ‘debriefing on what happened’ but rather ‘let’s fix this mode’.”

Adding: “In the meantime, if you do not want to get involved or cannot get involved, I would kindly ask you to refrain from live commentary, unless it is a message of support to the thousands of colleagues that love BA as much as you do.”

Now take a wild guess who’s brilliant idea it was to outsource in the first place….

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  1. BA: «So, do you understand how to turn the back-up system on?»

    Indians: «Yes yes, of course of course, no problem, yes yes, doing the needful right now.. Sahil skimmed the quick setup guide 8 months ago, surely we were prepared for this!»

  2. I was present when this kind of “outsourcing” was being set up in a company I was working in. Just to help us in meeting our deadlines, you understand.

    That was when I decided to make my escape 🙂

  3. Great, saved money on staff and flights. Time for another bonus!